NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)
November 3, 2019
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Charlie's Fast Lube Sikeston. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Charlie's Fast Lube Sikeston as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Charlie's Fast Lube Sikeston, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
Charlie's Fast Lube Sikeston
2017 E. Malone
Sikeston, Missouri 63801
573-472-1139
http://www.charliesfastlubesikeston.com
Need Service?
More articles from Charlie's Fast Lube Sikeston
Taking the Heat (Batteries in Hot Weather)
December 15, 2024
Quick question. Which is tougher on a vehicle's battery, the heat or the cold? Believe it or not, it's the heat. Think about it. The battery often sits in the engine compartment next to that motor generating lots of heat. That can accelerate corrosion in the battery and may even cause water i... More
Your Vehicle's Hissy Fit (AC System)
December 8, 2024
When you hear hissing sounds coming from your vehicle, you might start thinking the worst. One type of hissing coming from around your air conditioner may be a normal sound, or it could be a sign of serious trouble. First - the normal sound. When you turn off your vehicle, the refrigerant goes... More
Power Failure (Broken Power Seat)
December 1, 2024
Know anyone who doesn't love a power seat in an SUV, a car, truck or van? They're convenient and precise in their adjustments. But when they break, oh, what a pain. Not only is it inconvenient, it may leave your seat position too close to the steering wheel or too far from the pedals. This is ... More